At hk77, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your information. Please read this document carefully before using our platform.
Six principles that define how hk77 handles your data — from the moment you register to the day you close your account.
All data transmitted between your device and hk77 is encrypted with 256-bit SSL technology. Our servers are hosted in secured, access-controlled facilities with regular penetration testing and vulnerability assessments conducted by independent security firms.
hk77 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used solely to operate our platform, fulfil our legal obligations, and improve your gaming experience.
You have the right to access, correct, restrict, and request deletion of your personal data at any time. Our support team processes all data subject requests within 30 days of receipt. Contact us at [email protected] to exercise any of your rights.
We collect only the data that is strictly necessary for account operation, payment processing, identity verification, and regulatory compliance. We do not collect excessive or unnecessary personal information beyond what these purposes require.
Personal data is retained only for as long as required by law or as reasonably necessary for our operational purposes. Financial transaction records are retained for a minimum of five years to comply with anti-money laundering regulations. Inactive account data is reviewed annually.
This Privacy Policy is written in plain, professional English — not buried in impenetrable legal jargon. We notify all registered players by email whenever material changes are made to this policy, giving you time to review before changes take effect.
Important Notice: This Privacy Policy applies to all personal data collected by hk77 ("we", "us", "our") through the hk77 platform at https://hk77.cam. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy and consent to the data practices described herein.
The following terms are used throughout this Privacy Policy with the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that relates to an identified or identifiable natural person — including name, identification number, location data, online identifiers, or factors specific to the physical, economic, or social identity of that person. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Subject" | The identified or identifiable natural person to whom personal data relates — in the context of this policy, primarily the registered Player. |
| "Controller" | hk77, the entity that determines the purposes and means by which personal data is processed. |
| "Processor" | Any third-party service provider that processes personal data on behalf of hk77, subject to a binding data processing agreement. |
| "Cookies" | Small text files stored on your device by a web browser, used to remember preferences, maintain session state, and collect analytics information. |
| "KYC" | Know Your Customer — the identity verification process conducted before withdrawals are approved and at other points required by anti-money laundering obligations. |
| "Player" / "You" | Any individual who has registered a valid account on the hk77 platform. |
hk77 collects the following categories of personal data, depending on the nature of your interaction with the platform:
Data minimization note: hk77 does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly necessary for identity verification. We do not collect data from social media profiles unless you voluntarily contact us through a social channel.
hk77 collects personal data through the following channels:
hk77 processes your personal data for the following purposes:
Important: You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any promotional email or by contacting our support team. Opting out of marketing does not affect transactional or service-related communications (e.g., withdrawal confirmations, security alerts).
hk77 processes your personal data on one or more of the following lawful grounds:
hk77 does not sell your personal data to third parties. We may share your data with the following categories of recipients for the purposes described below:
Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja) receive the minimum data necessary to process your deposits and withdrawals — typically your account holder name, account number, and transaction amount. These providers operate under their own privacy policies and data protection practices.
Licensed game studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Pocket Games Soft, and others) receive your username and session identifiers to deliver games and record bet outcomes. Game providers are bound by data processing agreements that prohibit them from using your data for any purpose other than game delivery.
Third-party identity verification platforms may be used to validate government-issued ID documents, perform facial recognition matching, and check against sanctions or politically exposed persons (PEP) lists. These processors act on our instructions and are contractually bound to protect your data in accordance with internationally recognized data protection standards.
We use analytics providers to collect anonymized or pseudonymized usage data for platform optimization. These providers are prohibited from using the data for their own commercial purposes and must comply with data minimization principles.
We may disclose personal data to law enforcement agencies, courts, regulators, or government authorities where:
In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all of hk77's assets, personal data may be transferred to the successor entity, subject to the same data protection obligations described in this Privacy Policy. Players will be notified by email of any such transfer.
No data selling: hk77 categorically does not sell, rent, or trade your personal data to advertisers, marketing agencies, or data brokers under any circumstances. Any data sharing is limited to the operational categories described above and is conducted under strict contractual safeguards.
hk77 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that enable the website to remember your preferences, maintain your login state, and collect usage statistics.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Strictly necessary for platform functionality — enable login, session management, and secure access to your account. These cannot be disabled without impairing core functionality. |
| Performance Cookies | Collect anonymized data about how visitors use the platform — pages visited, time spent, navigation paths. Used to identify and fix usability issues. |
| Functionality Cookies | Remember your language preference, currency display format, and game layout preferences to personalize your experience. |
| Analytics Cookies | Measure traffic volumes, identify popular games and features, and generate aggregate statistics for internal business reporting. Data is pseudonymized. |
You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling essential cookies will prevent you from logging into your account and using the hk77 platform. Disabling performance or analytics cookies will not affect core functionality but may reduce our ability to troubleshoot technical issues you encounter.
hk77 employs industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:
While we implement robust security measures, no system is entirely immune to risk. You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access to your account, contact us immediately at [email protected].
hk77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account activity + 5 years after account closure (for AML compliance and dispute resolution). |
| KYC documents | 5 years from date of collection or account closure, whichever is later (regulatory requirement). |
| Transaction records | Minimum 5 years (AML and tax reporting obligations); may be extended to 7 years where legally required. |
| Betting history | 5 years from date of bet settlement (for audit and dispute resolution purposes). |
| Customer support communications | 3 years from date of last correspondence (for quality assurance and training purposes). |
| Marketing consent records | Duration of consent + 2 years (to evidence compliance with consent requirements). |
| Technical logs and analytics | 12 months (anonymized after 6 months where feasible). |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be attributed to an identifiable individual.
As a data subject, you have the following rights over your personal data held by hk77:
You have the right to request a copy of the personal data we hold about you. We will provide this in a structured, commonly used, machine-readable format (typically PDF or CSV). Contact [email protected] to submit a data access request.
You may request correction of inaccurate or incomplete personal data. You can update most account information directly through your account settings. For changes to KYC documents or registered bank accounts, contact our support team.
You may request deletion of your personal data where there is no compelling legal reason for its continued processing. Note that we are required to retain certain data for regulatory compliance purposes (financial records, KYC documents) for a minimum of 5 years, even after account closure.
You may request that we limit how we use your data in certain circumstances — for example, if you contest the accuracy of the data or object to processing based on legitimate interests. During the restriction period, we will store the data but not actively process it except with your consent.
You have the right to receive your personal data in a portable format and transmit it to another service provider where technically feasible. This applies to data you have provided to us based on consent or contract.
You may object to processing of your personal data where we rely on legitimate interests as our legal basis. Upon receiving an objection, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
To exercise any of these rights, email us at [email protected] with the subject line "Data Subject Request" and specify which right(s) you wish to exercise. We will respond within 30 calendar days. We may request additional information to verify your identity before fulfilling the request.
hk77 services are available only to individuals aged 21 years or older. We do not knowingly collect personal data from minors. If we become aware that a player is under the age of 21, we will immediately suspend the account, void any pending bets, and delete all personal data associated with that account, except where retention is required for legal or regulatory purposes.
If you are a parent or guardian and believe that your child has provided personal data to hk77, please contact us immediately at [email protected] so that we can take appropriate action.
hk77 primarily serves players in Indonesia. However, some of our service providers (game studios, payment processors, KYC verification platforms) may be located outside Indonesia. Where personal data is transferred to countries that do not provide an adequate level of data protection as recognized by international standards, we ensure that appropriate safeguards are in place, including:
You may request further information about the safeguards we use for international transfers by contacting [email protected].
The hk77 platform may contain links to third-party websites operated by payment providers, game studios, or other service partners. This Privacy Policy applies only to personal data collected by hk77. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
hk77 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. Where amendments are material and affect your rights, we will notify all registered players by email to the address on file at least 14 days before the revised policy takes effect. The "Effective Date" at the top of this page indicates when the current version came into force.
Your continued use of the hk77 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must cease using the platform and contact support to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data protection practices, please contact us:
We will acknowledge receipt of all privacy-related inquiries within 48 hours and aim to resolve them within 30 calendar days. If you are not satisfied with our response, you have the right to lodge a complaint with the data protection supervisory authority in your jurisdiction.
Last Updated: January 1, 2026. This Privacy Policy supersedes all previous versions. For the most current version, please visit https://hk77.cam/privacy-policy.
Our dedicated support team is available around the clock to answer any questions about how we collect, use, or protect your personal data. You can also explore related policies or return to the homepage.
Read Terms & Conditions Responsible Gaming Visit FAQ Back to Home